Ai Cases For
Short Term Rental Management
Table Of Contents
Short Term Rental Management Platform automated with AI
Executive Summary
Questa Solutions designed and implemented Accommodations4U, a digital platform enabling short-term housing rentals for interns and professionals relocating to Luxembourg. The solution streamlines the entire rental lifecycle—from property discovery to KYC validation, digital contract management, AI-powered support, and post-stay handover.
The system integrates a web portal for landlords, micro apps for tenants and cleaning staff, and role-based dashboards for corporate HR. By combining automation, AI assistance, and secure digital workflows, the platform reduces administrative overhead, minimizes disputes, and enhances user experience for all stakeholders.
Problem Statement
The quick economic growth of Luxembourg has led to many intern and young professional scoming to work in the country and requiring short-term housing. Traditional rental management methods—manual bookings, email-based document handling, and in-person check-ins—proved inefficient and prone to errors.
Key challenges included
- Lack of centralized tenant management: Manual tracking of contracts, deposits, and documents led to data silos and errors.
- Cumbersome onboarding: Verifying KYC documents and coordinating payments manually delayed approvals.
- Disorganized handover processes: Cleaning and inspection lacked digital traceability.
- Limited visibility for HR departments: Corporate HR teams lacked oversight on employees’ housing arrangements.
- High support load: Landlords faced repetitive inquiries, leading to inefficiency.
AI Components
AI Chatbot Integration: Provides 24/7 support for FAQs, rent reminders, and emergency routing.
Document Verification: Extracts and validates identity data from uploaded passport/ID and job contracts.
Smart Recommendation Engine: An organic algorithm was built to query and search for suitable properties based on past intern stays, employer location, and preferences.
Computer Vision for Inspection: Auto-tags uploaded cleaning and tenant photos to pre/post-stay records.
Predictive Analytics: Forecasts occupancy trends and payment delays for landlords.
Scaling and Integration with Partners
Extensible Architecture: Recommendation endpoints and monitoring APIs were built for future integration with partner dashboards and ML-Ops pipelines.
Partner Enablement: Technical integration documents and 3–5 video tutorials were produced for partner DevOps teams to enable self-service deployment.
Additional impacts:
System Architecture Overview
The platform is built using a modular, service-oriented architecture:
Technology / Tools:
- React.js, Tailwind
- Flutter / React Native
- Node.js, Express, PostgreSQL
- AWS (EC2, S3, Lambda, RDS)
- Multimodal AI APIDeep Learning Engines
- Payment Provider API
- AI Chatbot Integration: Provides 24/7 support for FAQs, rent reminders, and emergency routing.
- Document Verification: Extracts and validates identity data from uploaded passport/ID and job contracts.
- Smart Recommendation Engine: An organic algorithm was built to query and search for suitable properties based on past intern stays, employer location, and preferences.
- Computer Vision for Inspection: Auto-tags uploaded cleaning and tenant photos to pre/post-stay records.
- Predictive Analytics: Forecasts occupancy trends and payment delays for landlords.
Stakeholder Perspectives
Tenant (Interns/Professionals Worldwide)
- Discover and book rooms online with instant availability updates.
- Upload KYC documents securely for automatic verification.
- Receive digital contract, payment link, and smart-lock credentials automatically.
- Use mobile apps for reminders, photo submissions, and document uploads.
- Renew stays seamlessly or processes exit digitally.
Landlord
- Manages multiple properties from a single dashboard.
- Views tenant documents, payments, and occupancy in real time.
- Automates invoicing and smart lock access management.
- Accesses photographic evidence for entry/exit to resolve disputes.
- Gains insights via dashboards on rent cycles, renewal rates, and performance metrics.
Cleaning Lady (Concierge)
- Uses a dedicated app for assigned cleaning tasks.
- Receives notifications for pre-entry and post-exit inspections.
- Uploads photo evidence linked to tenant file for quality assurance.
Corporate HR
- Monitors employees’ housing assignments and stay durations.
- Ensures compliance and safety standards for intern accommodations.
- Has read-only access to tenant records for auditing.
Tenant and Cleaning Lady Apps
Tenant App
- Features:
- Booking overview, payment history, and document management.
- Photo uploads for move-in/out verification.
- Chatbot support for assistance.
- Notifications for rent reminders and address change submissions.
- Automatic password reset for smart lock (via Bold API).
- Integrated document submission for “Changement du Address.”
Cleaning Lady App
- Features:
- Task scheduling and reminders for check-in/out cleaning.
- Photo capture before and after tenant stay.
- Report submission linked to the tenant’s record.
- Real-time update of cleaning status to landlord dashboard.
References
We create digital experiences that transform brands and drive meaningful business growth.
Questa professional services s.a.r.l.-s
Questa professional services s.a.r.l.-s
53 Rue de Hollerich Luxembourg City L-1741
Registration Number: B286620
VAT Number: LU35805306